Balance and Pricing
This article is about the pricing of VyHub instances and how payments are settled.
Pricing of VyHub
Every VyHub instance is free to use, but a small 3% - 5% commission* is charged on your revenue. So you only pay for VyHub, when you make money.
Non-EUR currencies are converted to EUR on the end of the billing cycle.
| Percentage | Monthly revenue through VyHub instance |
|---|---|
| 5% | 0€ - 2500€ |
| 4% | 2500€ - 5000€ |
| 3% | 5000€ - ∞ |
* Different conditions for major communities available. Please contact our sales team with a short overview about your community.
Example Revenues
You will not pay for VyHub, unless you earn money through the shop.
The more revenue you generate, the more you save on fees, as can be seen in the following table:
| Revenue generated through VyHub | Formula | Total to pay | Comparable competitor* |
|---|---|---|---|
| 0.00 € | - | 0.00 € | 14.00 € |
| 222.00 € | 222.00 € × 5% | 11.10 € | 25.10 € |
| 2700.00 € | 2500.00 € × 5% + 200€ × 4% | 133.00 € | 149.00 € |
| 7000.00 € | 2500.00 € × 5% + 2500.00 € × 4% + 2000.00€ × 3% | 285.00 € | 364.00 € |
* Comparable competitor with a 5% commission and extra cost for SSL-Certificate and domain.
Optional Paid Add-ons
Some advanced VyHub features like the forum are paid.
The add-ons can be purchased on the central instance dashboard. There you find all available add-ons and the current prices.
Cancelling Add-ons
Every add-on can be cancelled by you at the end of every billing cycle.
Cancelling is as well done through the central instance
dashboard https://app.vyhub.net/dashboard.
Payment of your Instance
During the month, the revenue of your instance is collected and reflected in
your VyHub Balance.
At the end of the month, all costs of the month come into effect and will be debited from your VyHub Balance.
You then have 7 days to settle up your negative balance, either manually or automatically (Auto-Charge). The payment
deadline is extended to 22 days when Auto-Charge is enabled.
Recommended: Auto-Charge
We recommend to set up Auto-Charge for your account. With Auto-Charge, you will never forget to top up your balance in time.
At the beginning of each month you will receive an email about your outstanding balance. The balance will then be collected through your selected payment method within the next 14 days.
Supported Payment Methods
- PayPal
- Stripe
The minium amount for a single charge is 5.00 €. Your positive balance will be used to settle costs of the following months.
Example Charge Cycle
| Month | Monthly Bill | Balance before charge | Charge Up | Balance after charge |
|---|---|---|---|---|
| Month 1 | - 3.00 € | 0.00 € | 5.00 € | 2.00 € |
| Month 2 | - 1.00 € | 2.00 € | 0.00 € | 1.00 € |
| Month 3 | - 8.00 € | 1.00 € | 7.00 € | 0.00 € |
Setting up Auto-Charge
You can set up Auto-Charge without any setup fee, if your VyHub Balance is not negative.
If your VyHub Balance is negative, you will be charged a setup fee which reflects your current balance but is at least 5.00€.
| Balance before Setup | Setup Fee | Balance after Setup |
|---|---|---|
| 0.00 € | 0.00 € | 0.00 € |
| 6.00 € | 0.00 € | 0.00 € |
| - 2.00 € | 5.00 € | 3.00 € |
| - 7.00 € | 7.00 € | 0.00 € |
Prepaid
You can also manually top up your VyHub Balance.
The minimum top-up amount is 5.00 €. Your positive balance will be used to settle costs of the following months.
At the beginning of each month, you will receive an email about your outstanding balance. The outstanding amount must be topped up, otherwise your instances will be stopped.
Supported Payment Methods
- PayPal
- Stripe
- Paysafecard
Outstanding Balance
If you have got outstanding payments and your VyHub Balance is still negative after the payment deadline, all your instances will be stopped. You can reactivate them after you have settled the balance.
We point out that accumulated debts must be settled in accordance with our terms and conditions in any case.
You can reactivate your disabled instance after you have settled the balance in the dashboard.
The payment deadline depends on the Auto-Charge status:
| Auto-Charge | Payment Deadline |
|---|---|
| Enabled | 7 Days |
| Disabled | 22 Days |
You will receive reminder emails if the payment deadline comes closer.
Payout of VyHub Balance
A payout of your VyHub Balance is not possible.