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Balance and Pricing

This article is about the pricing of VyHub instances and how payments are settled.

Pricing of VyHub

Every VyHub instance is free to use, but a small commission* is charged on your revenue. So you only pay for VyHub when you make money.

Non-EUR currencies are converted to EUR at the end of the billing cycle.

Percentage Plan
5% Free Plan
3.8% Pro Plan

Example Revenues

You will not pay for VyHub unless you earn money through the shop.
The more revenue you generate, the more you save on fees, as can be seen in the following table:

Revenue generated through VyHub Formula Total to pay Comparable competitor*
0.00 € - 0.00 € 14.00 €
222.00 € 222.00 € × 5% 11.10 € 25.10 €
2700.00 € 2700.00 € × 5% 135.00 € 149.00 €
2700.00 € (with Pro Plan) 2700.00 € × 3.8% 102.00 € 149.00 €

* Comparable competitor with a 5% commission and extra cost for SSL-Certificate and domain.

Cancelling VyHub Pro and other Add-ons

You can cancel every add-on at the end of every billing cycle.
Cancelling is easily done through the central instance dashboard https://app.vyhub.net/dashboard.

Payment of your Instance

During the month, the revenue of your instance is collected and reflected in your VyHub Balance.
At the end of the month, all costs of the month come into effect and will be debited from your VyHub Balance. You then have 7 days to settle up your negative balance, either manually or automatically (Auto-Charge). The payment deadline is extended to 22 days when Auto-Charge is enabled.

We recommend setting up Auto-Charge for your account. With Auto-Charge, you will never forget to top up your balance in time.

At the beginning of each month, you will receive an email about your outstanding balance. The balance will then be collected through your selected payment method within the next 14 days.

Supported Payment Methods

  • PayPal
  • Stripe

The minimum amount for a single charge is 5.00 €. Your positive balance will be used to settle the costs of the following months.

Example Charge Cycle

Month Monthly Bill Balance before charge Charge Up Balance after charge
Month 1 - 3.00 € 0.00 € 5.00 € 2.00 €
Month 2 - 1.00 € 2.00 € 0.00 € 1.00 €
Month 3 - 8.00 € 1.00 € 7.00 € 0.00 €

Setting up Auto-Charge

You can set up Auto-Charge without any setup fee if your VyHub Balance is not negative.

If your VyHub Balance is negative, you will be charged a setup fee which reflects your current balance but is at least 5.00€.

Balance before Setup Setup Fee Balance after Setup
0.00 € 0.00 € 0.00 €
6.00 € 0.00 € 0.00 €
- 2.00 € 5.00 € 3.00 €
- 7.00 € 7.00 € 0.00 €

Prepaid

You can also manually top up your VyHub Balance.

The minimum top-up amount is 5.00 €. Your positive balance will be used to settle the costs of the following months.

At the beginning of each month, you will receive an email about your outstanding balance. The outstanding amount must be topped up, otherwise your instances will be stopped.

Outstanding Balance

If you have got outstanding payments and your VyHub Balance is still negative after the payment deadline, all your instances will be stopped. You can reactivate them after you have settled the balance.

We point out that accumulated debts must be settled in accordance with our terms and conditions in any case.

You can reactivate your disabled instance after you have settled the balance in the dashboard.

The payment deadline depends on the Auto-Charge status:

Auto-Charge Payment Deadline
Enabled 7 Days
Disabled 22 Days

You will receive reminder emails if the payment deadline comes closer.

Payout of VyHub Balance

A payout of your VyHub Balance is not possible.