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Users can create tickets to get into contact with admins and moderators.

The ticket system must be enabled in the general settings

Attribute Description
Title Title
Content Content
Status Status of ticket. Used to close and archive tickets

Ban Protests

In the ban details page players can directly protest the ban. A new ticket with a link to the ban is created.
Admins and moderators can then communicate with the player and make a decision.

Alternatively a external Ban Protest URL can be set in the ban settings. E.g. this URL can be used to redirect players to your forum.